Michael W.
Tech Specialist Michael W. Reporting!
Michael W.
Hello thank you for contacting Activision. Before we start can I have some information? What is your Gamertag, PSN ID or Steam ID you are playing under and what console are you on? How can I help you today?
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XBOX | sgt tube socks | trying to link my youtube account and keep getting stuck in a redirect loop with a URL of error=140
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account/settings?youtube_error=140
Michael W.
What web browser are you using?
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tried different browsers, 3 different email addresses 3 different channel names. Chrome, Firefox or IE
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shows linked in youtube
Michael W.
Ok so you get the error that your account is already linked?
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No, I was able to get around that by creating a new youtube account. However, after I go through the initial channel setup and try and link the account I get redirected to the referenced URL, in a loop.
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After I "allow access" ==>
https://elite.callofduty.com/account/settings?youtube_error=140Michael W.
Ok I am sorry for the inconvenience and everything you have tried it sounds like a lot keeps giving you the same loop?
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Yeah I have never been able to use the feature, quite frustrating especially after dishing out another $50 to upgrdae.
Michael W.
I understand.
Michael W.
Ok can you go to your Elite feed for me.
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ya one sec
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sorry, where's feed?
Michael W.
Next to your career summary you should see a little gear click that.
Michael W.
Under Career under Elite summary.
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ok there
Michael W.
Ok.
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elite feed settings?
Michael W.
Yes then go to Manage all account settings.
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right this is where it generally loops
Michael W.
So you are not able to get to account settings?
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sorry, yeah I am. I mean when I try and initiate a link here I go to youtube --> authorize --> error=104 and am back here at the account settings
Michael W.
Have you cleared the cookies and cache in your web browser?
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I tried using different browsers including IE which I never use but I can give that a whirl if you wnat
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want*
Michael W.
Yes please use firefox and try clearing the cookies and cache in that then giving it a shot.
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ok give me a sec
Michael W.
No problem.
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same error in firefox and chrome
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https://elite.callofduty.com/account/settings?youtube_error=140Michael W.
Ok I am very sorry this will have to be something that we look into for you. If these steps have not worked.
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that sucks, I should get some sort of a refund. Is this going to be done through email ? Forgotten about ?
Michael W.
No I will link this chat to this problem and it will be looked into for you.
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ok, I just tried it on my MAC next to me, different box same problem. Looks like something with my elite account. Although, i have tried creating new email addy's and end up in the same situation.
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is there a way to reset my account?
Michael W.
Sorry no this is something they will be looked into for you.
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ok well do you know when I will hear something back
Michael W.
Sorry once it is linked and passed to them I am not updated on the incident.
Michael W.
I know they will try and solve this as soon as possible.
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I am sure activision has bigger fish to fry which is a concern.
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ok.. well I guess it is what it is.
Michael W.
We are trying to update the Linking you youtube process so it is much easier to deal with. It is just hard because we are not just dealing with our own site but also Youtube and their policies.
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there has to be an api to xboxl and psn as well. I get that, just frustrated.
Michael W.
Yeah I understand I am sorry for the frustrations we will try and get this fixed as fast as possible for you.
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